Infodeck vs MaintainX
Team chat focus vs IoT-native: Which CMMS approach fits your maintenance team?
Last updated: February 2026
Quick Decision Guide
Based on your needs, here is which platform may be the better fit.
Infodeck may be the better fit if you...
- Want to start today - add locations, assets, and go
- Need native IoT sensor integration
- SLA compliance is critical for your operations
- Work in any industry (education, healthcare, hospitality, manufacturing)
- Need public request forms via QR codes
- Require enterprise-grade API integrations
M
MaintainX may be the better fit if you...
- You want a free tier to start with
- Team chat and collaboration is your top priority
- Your team is small and US-based
- You're new to CMMS and want easy onboarding
- You don't need IoT sensor integration
Quick Comparison
See the difference at a glance
Key metrics that matter when choosing your CMMS platform
Infodeck M
MaintainX Both offer quick SaaS deployment
Infodeck M
MaintainX Per user pricing
Infodeck M
MaintainX Full features vs basic
Infodeck M
MaintainX Sensor connectivity
Infodeck M
MaintainX Integration depth
Infodeck M
MaintainX Chat-focused approach
Feature-by-Feature Comparison
Detailed breakdown of capabilities across both platforms.
Feature
Infodeck
MaintainX
Work Order Management
Multi-channel intake (web, mobile, QR, email)
Smart auto-assignment
Offline mobile support
SLA tracking & alerts
Limited
Custom workflows
Team Communication
In-app messaging
Excellent
Team chat channels
Basic
Excellent
Photo/video sharing
Push notifications
Threaded discussions
Excellent
Asset Management
Asset hierarchy
QR/barcode scanning
Depreciation tracking
Premium
Spare parts linking
Asset lifecycle management
Limited
IoT & Sensors
Native sensor integration
LoRaWAN support
7 LNS providers
Real-time alerts
Sensor-triggered work orders
Data quality management
Preventive Maintenance
Calendar-based scheduling
Meter-based triggers
Condition-based maintenance
PM templates
Compliance checklists
Integrations & API
REST API
100+ endpoints
Limited
ERP integrations
Via API (custom projects)
Limited
Accounting software
Via API (custom projects)
Zapier/automation
Single Sign-On (SSO)
Enterprise
Pricing & Support
Starting price
From $17/user/mo
Free tier
Free trial
30 days
Free forever tier
Implementation support
Included
Self-service
Public request forms (QR code)
Multilingual support
EN, CN, TH
Multiple
Honest Assessment
Every platform has strengths and limitations. Here is an objective look at both.
Infodeck
Strengths
- Native IoT integration with 8 LoRaWAN providers
- Advanced SLA tracking with escalation workflows
- Enterprise API with 100+ endpoints
- Data quality management for sensor validation
- Public request forms via QR codes for easy work order intake
- Sensor-triggered work order automation
Limitations
- — No free tier (30-day trial available)
- — Team chat features less developed than MaintainX
- — Smaller community and marketplace
M
MaintainX
Strengths
- Free tier available - great for trying before buying
- Excellent team communication and chat features
- Very intuitive mobile-first experience
- Strong for frontline worker collaboration
- Quick to get started with minimal setup
Limitations
- — No native IoT or sensor integration
- — Limited SLA tracking capabilities
- — API is limited compared to enterprise solutions
- — No public request forms for external users
- — Advanced features require premium tiers
Considering a switch?
If you're evaluating a move from any CMMS platform, our team provides complimentary migration planning.
Free data migration assessment
Historical data import at no extra charge
Parallel running support during transition
Team training and onboarding included