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CMMS Software Pricing Guide 2026: What to Actually Expect

Compare CMMS software costs across vendors. Learn per-user pricing, hidden fees to avoid, and how to calculate your true total cost of ownership.

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Rachel Tan

Customer Success Manager

April 22, 2025 9 min read
Business professional comparing CMMS software pricing options on laptop screen

Key Takeaways

  • Most CMMS solutions cost $20-75 per user per month—but hidden fees can double your actual cost
  • Free tiers limit features, users, or both—plan for $35-70/user/month for full functionality
  • Calculate Total Cost of Ownership (TCO) over 3-5 years including implementation, training, and support
  • Annual contracts typically save 15-20% over monthly billing—negotiate before signing

CMMS pricing looks straightforward until you actually start buying. The vendor’s website says “$49/user/month.” By the time you sign, somehow it’s $85/user/month with implementation fees, training packages, and premium support tiers.

This guide cuts through the marketing to show what CMMS actually costs in 2026—including the fees vendors bury in the fine print.

CMMS Pricing Landscape: 2026 Overview

According to Limble’s CMMS cost research and Tractian’s pricing comparison, here’s what the market looks like:

Per-User Pricing Summary

Price TierMonthly CostWhat You Get
Free$01-3 users, basic work orders, limited features
Entry$16-45/userWork orders, basic PM, limited reporting
Mid-Tier$45-75/userFull PM, mobile, inventory, standard reporting
Professional$75-110/userAdvanced analytics, integrations, custom workflows
EnterpriseCustomUnlimited users, dedicated support, custom development

Major CMMS Vendor Pricing (2026)

VendorEntry TierMid TierNotes
MaintainXFree basic; $16-21/user$49-59/user (Premium)Good mobile, team communication
FiixFree; $45/user (Basic)$75/user (Professional)Rockwell Automation owned
Limble$20/user (Lite)$45-75/userUser-friendly, good for SMB
eMaint$33/user (3 users min)$69-85/userStrong analytics
UpKeep$20/user (Lite)$45-75/userMobile-first
Maintenance Connection$110/user+$58/user for mobileEnterprise-focused

Prices based on publicly available information; verify current rates with vendors.

The Reality Check

According to Tractian’s analysis:

The final monthly cost per user can end up 2-3x higher than the advertised entry plan, especially when scaling across multiple users or facilities.

That $20/user plan? By the time you need actual functionality, you’re at $60-80/user.

Hidden Costs That Blow Up Your Budget

According to WorkTrek’s CMMS pricing guide, here’s what vendors don’t advertise prominently:

1. Implementation Fees

ScopeTypical Cost
Self-service setup$0-500
Guided onboarding$1,000-3,000
Full implementation$5,000-20,000
Enterprise rollout$20,000-100,000+

Even “free” implementations require your team’s time—which has real cost.

2. Data Migration

Moving from spreadsheets or another CMMS? Vendors charge for:

  • Data extraction assistance
  • Data cleaning and formatting
  • Import and validation
  • Historical data conversion

Expect: $500-5,000 depending on data volume and complexity.

3. Training Costs

Training TypeCost Range
Online self-serviceUsually included
Live webinar sessions$0-500
On-site training$1,000-5,000/day
Train-the-trainer$2,000-10,000
Ongoing training subscription$50-200/user/year

4. Premium Support

Basic support (email, knowledge base) is usually included. But according to LLumin’s pricing research:

More responsive or personalized support service often comes at a premium. UpKeep charges extra for priority support features like a dedicated success manager, ongoing custom training and consulting, and full 24/7 chat, text, email, and phone access.

Support LevelTypical Cost
Standard (email, docs)Included
Priority (faster response)$50-150/user/year
Dedicated CSM$500-2,000/month
24/7 phone support$100-300/user/year

5. Integration Fees

Connecting CMMS to your other systems costs money:

IntegrationTypical Cost
Standard integrations (included)$0
API access$0-100/month
ERP integration (Yardi, SAP)$5,000-50,000
Building automation integration$3,000-20,000
Custom integrations$150-300/hour development

6. Additional User Types

Watch for tiered user pricing:

  • Full users: Full access, full price
  • Technician users: Work orders only, sometimes discounted
  • Requester users: Submit requests only, often free/cheap
  • Read-only users: View only, often free

Make sure you understand which license type your team actually needs.

7. Feature Upsells

Core features that vendors charge extra for:

Calculating Total Cost of Ownership (TCO)

According to Facilio’s CMMS pricing research:

Calculate the TCO by adding up all expected costs over the software’s lifecycle (typically 3-5 years). Include subscription fees, implementation costs, training, integration, customization, support, data storage, and other anticipated expenses.

TCO Calculation Example

For a 10-person maintenance team, mid-tier CMMS:

Cost ComponentYear 1Year 2-5 (each)
Subscription (10 users × $50/mo × 12)$6,000$6,000
Implementation$3,000$0
Data migration$1,500$0
Training (initial)$2,000$0
Ongoing training$0$500
Premium support$1,000$1,000
Year Total$13,500$7,500

3-Year TCO: $28,500 5-Year TCO: $43,500

TCO Per User Per Month

Using the 5-year example:

  • Total 5-year cost: $43,500
  • Total user-months: 10 users × 60 months = 600
  • True cost per user per month: $72.50

That’s 45% higher than the advertised $50/user/month.

Free CMMS: When It Works (and When It Doesn’t)

Several vendors offer free tiers. According to Tractian’s free CMMS analysis:

Free Tier Limitations

VendorFree User LimitKey Limitations
MaintainXLimited featuresBasic work orders only
FiixLimitedRestricted reporting, assets
Maintenance CareUnlimited usersWork orders only, ads
MVP OneTrial periodNot perpetual free

When Free Works

  • Solo operators managing simple assets
  • Evaluation before purchasing
  • Very small teams (1-2 people)
  • Basic work order tracking only

When Free Fails

According to the research:

As soon as you need multi-tech visibility, audit trails, or structured PM planning, you’ll hit a paywall, typically starting at $35-70/user/month.

You’ll outgrow free if you need:

Negotiation Strategies

According to BrainSell’s maintenance fee research:

If you have not yet purchased the system, understand that your negotiating power will never be greater than before you sign on the dotted line. Everything is negotiable.

What to Negotiate

Pricing:

  • Ask for maintenance fees based on discounted price, not list price
  • Request fee lock-ins preventing year-over-year increases
  • Bundle implementation with subscription discount
  • Ask for free training with annual commitment

Terms:

  • Start with monthly during pilot (even at higher rate)
  • Negotiate exit clauses for performance issues
  • Include SLA guarantees for uptime and support response
  • Get price protection for user additions

Extras:

  • Free data migration assistance
  • Extended trial periods
  • Free premium support for first year
  • Included integrations

Annual vs. Monthly Billing

Billing CycleProsCons
MonthlyFlexibility, easy to cancel15-20% higher cost
Annual15-20% savingsLocked in for year
Multi-yearMaximum discountHigh lock-in risk

Recommendation: Start monthly, convert to annual after proving value, avoid multi-year.

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Pricing by Organization Size

Different organization sizes have different needs and pricing expectations:

Small Business (1-10 users)

CategoryRecommendation
Target price$20-45/user/month
Total monthly budget$200-450
Key needsWork orders, basic PM, mobile
Watch forHidden implementation fees

Best fit: Self-service onboarding, simple pricing, no minimums

Mid-Size (11-50 users)

CategoryRecommendation
Target price$35-60/user/month
Total monthly budget$500-3,000
Key needsFull PM, inventory, reporting
Watch forIntegration costs, tiered pricing

Best fit: Guided onboarding, responsive support, scalable pricing

Enterprise (50+ users)

CategoryRecommendation
Target price$40-80/user/month
Total monthly budget$2,000-10,000+
Key needsCustom integrations, SSO, multi-site
Watch forProfessional services scope creep

Best fit: Dedicated CSM, custom implementation, enterprise SLA

Questions to Ask Vendors

Before signing, get clear answers:

Pricing Questions

  1. What’s included in the base price?
  2. What features require upgrades?
  3. How is per-user pricing calculated? (Named vs. concurrent?)
  4. What happens when we add users mid-contract?
  5. Are there annual price increase caps?

Implementation Questions

  1. What’s included in standard onboarding?
  2. What are data migration fees?
  3. Is training included or extra?
  4. Who configures the system?
  5. What’s the typical implementation timeline?

Support Questions

  1. What’s included in standard support?
  2. What are response time guarantees?
  3. Is phone support included or extra?
  4. What hours is support available?
  5. Do we get a dedicated contact?

Contract Questions

  1. What’s the minimum commitment?
  2. What are cancellation terms?
  3. Can we add users at same rate?
  4. What happens at renewal?
  5. Are there exit fees?

Making Your Decision

Price Isn’t Everything

The cheapest CMMS isn’t the best value. Consider:

  • User adoption - Will your team actually use it?
  • Feature fit - Does it solve your specific problems?
  • Support quality - Will you get help when needed?
  • Long-term viability - Is the vendor stable?
  • Integration capability - Does it work with your other systems?

The Real Value Calculation

According to our CMMS ROI guide:

  • Quality CMMS delivers 300-500% ROI
  • Even at $75/user/month, positive ROI within 6-12 months is typical
  • Cheap CMMS with poor adoption delivers negative ROI

Decision Framework

FactorWeightEvaluate
Total Cost of Ownership25%3-year TCO calculation
Feature fit30%Solves your top 3 problems
Usability20%Team will actually use it
Support15%Responsive, knowledgeable
Vendor stability10%Will exist in 5 years

Ready to compare options? See Infodeck’s transparent pricing or book a demo to understand the total cost for your team—no hidden fees, no surprises.

Frequently Asked Questions

How much does CMMS software cost per user?
Entry-level CMMS runs $16-45 per user per month. Mid-tier plans with full preventive maintenance, reporting, and mobile access typically cost $45-75/user/month. Enterprise solutions with advanced analytics and integrations start at $75-110/user/month. Free tiers exist but limit users or essential features.
What hidden costs should I watch for in CMMS pricing?
Common hidden costs include implementation fees ($2,000-$20,000+), data migration charges, training costs per user, premium support tiers, API/integration fees, additional storage costs, and mobile app access fees. The final monthly cost can be 2-3x higher than advertised entry pricing.
Is free CMMS software worth using?
Free CMMS works for solo operators or evaluation purposes. Most free tiers limit you to 1-3 users, restrict preventive maintenance scheduling, exclude mobile access, or cap asset counts. As soon as you need multi-technician visibility or structured PM programs, you'll hit paywalls at $35-70/user/month.
Should I choose monthly or annual CMMS billing?
Annual contracts typically save 15-20% over monthly billing. However, start monthly during your trial period to ensure fit before committing. Avoid multi-year contracts—they lock you in without leverage for feature improvements or support escalations.
How do I calculate CMMS total cost of ownership?
Add all costs over 3-5 years: subscription fees, implementation costs, training, integrations, customization, premium support, data storage, and anticipated user growth. A $50/user/month solution for 10 users costs $6,000/year in subscription—but TCO with implementation and training may reach $15,000+ in year one.
Tags: CMMS pricing CMMS software cost maintenance software comparison software pricing TCO
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Written by

Rachel Tan

Customer Success Manager

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