Key Takeaways
- Most CMMS solutions cost $20-75 per user per month—but hidden fees can double your actual cost
- Free tiers limit features, users, or both—plan for $35-70/user/month for full functionality
- Calculate Total Cost of Ownership (TCO) over 3-5 years including implementation, training, and support
- Annual contracts typically save 15-20% over monthly billing—negotiate before signing
CMMS pricing looks straightforward until you actually start buying. The vendor’s website says “$49/user/month.” By the time you sign, somehow it’s $85/user/month with implementation fees, training packages, and premium support tiers.
This guide cuts through the marketing to show what CMMS actually costs in 2026—including the fees vendors bury in the fine print.
CMMS Pricing Landscape: 2026 Overview
According to Limble’s CMMS cost research and Tractian’s pricing comparison, here’s what the market looks like:
Per-User Pricing Summary
| Price Tier | Monthly Cost | What You Get |
|---|---|---|
| Free | $0 | 1-3 users, basic work orders, limited features |
| Entry | $16-45/user | Work orders, basic PM, limited reporting |
| Mid-Tier | $45-75/user | Full PM, mobile, inventory, standard reporting |
| Professional | $75-110/user | Advanced analytics, integrations, custom workflows |
| Enterprise | Custom | Unlimited users, dedicated support, custom development |
Major CMMS Vendor Pricing (2026)
| Vendor | Entry Tier | Mid Tier | Notes |
|---|---|---|---|
| MaintainX | Free basic; $16-21/user | $49-59/user (Premium) | Good mobile, team communication |
| Fiix | Free; $45/user (Basic) | $75/user (Professional) | Rockwell Automation owned |
| Limble | $20/user (Lite) | $45-75/user | User-friendly, good for SMB |
| eMaint | $33/user (3 users min) | $69-85/user | Strong analytics |
| UpKeep | $20/user (Lite) | $45-75/user | Mobile-first |
| Maintenance Connection | $110/user | +$58/user for mobile | Enterprise-focused |
Prices based on publicly available information; verify current rates with vendors.
The Reality Check
According to Tractian’s analysis:
The final monthly cost per user can end up 2-3x higher than the advertised entry plan, especially when scaling across multiple users or facilities.
That $20/user plan? By the time you need actual functionality, you’re at $60-80/user.
Hidden Costs That Blow Up Your Budget
According to WorkTrek’s CMMS pricing guide, here’s what vendors don’t advertise prominently:
1. Implementation Fees
| Scope | Typical Cost |
|---|---|
| Self-service setup | $0-500 |
| Guided onboarding | $1,000-3,000 |
| Full implementation | $5,000-20,000 |
| Enterprise rollout | $20,000-100,000+ |
Even “free” implementations require your team’s time—which has real cost.
2. Data Migration
Moving from spreadsheets or another CMMS? Vendors charge for:
- Data extraction assistance
- Data cleaning and formatting
- Import and validation
- Historical data conversion
Expect: $500-5,000 depending on data volume and complexity.
3. Training Costs
| Training Type | Cost Range |
|---|---|
| Online self-service | Usually included |
| Live webinar sessions | $0-500 |
| On-site training | $1,000-5,000/day |
| Train-the-trainer | $2,000-10,000 |
| Ongoing training subscription | $50-200/user/year |
4. Premium Support
Basic support (email, knowledge base) is usually included. But according to LLumin’s pricing research:
More responsive or personalized support service often comes at a premium. UpKeep charges extra for priority support features like a dedicated success manager, ongoing custom training and consulting, and full 24/7 chat, text, email, and phone access.
| Support Level | Typical Cost |
|---|---|
| Standard (email, docs) | Included |
| Priority (faster response) | $50-150/user/year |
| Dedicated CSM | $500-2,000/month |
| 24/7 phone support | $100-300/user/year |
5. Integration Fees
Connecting CMMS to your other systems costs money:
| Integration | Typical Cost |
|---|---|
| Standard integrations (included) | $0 |
| API access | $0-100/month |
| ERP integration (Yardi, SAP) | $5,000-50,000 |
| Building automation integration | $3,000-20,000 |
| Custom integrations | $150-300/hour development |
6. Additional User Types
Watch for tiered user pricing:
- Full users: Full access, full price
- Technician users: Work orders only, sometimes discounted
- Requester users: Submit requests only, often free/cheap
- Read-only users: View only, often free
Make sure you understand which license type your team actually needs.
7. Feature Upsells
Core features that vendors charge extra for:
- Advanced reporting/analytics
- Custom dashboards
- Workflow automation
- Inventory management
- Asset lifecycle tracking
- IoT sensor integration
- Multi-site management
- API access
Calculating Total Cost of Ownership (TCO)
According to Facilio’s CMMS pricing research:
Calculate the TCO by adding up all expected costs over the software’s lifecycle (typically 3-5 years). Include subscription fees, implementation costs, training, integration, customization, support, data storage, and other anticipated expenses.
TCO Calculation Example
For a 10-person maintenance team, mid-tier CMMS:
| Cost Component | Year 1 | Year 2-5 (each) |
|---|---|---|
| Subscription (10 users × $50/mo × 12) | $6,000 | $6,000 |
| Implementation | $3,000 | $0 |
| Data migration | $1,500 | $0 |
| Training (initial) | $2,000 | $0 |
| Ongoing training | $0 | $500 |
| Premium support | $1,000 | $1,000 |
| Year Total | $13,500 | $7,500 |
3-Year TCO: $28,500 5-Year TCO: $43,500
TCO Per User Per Month
Using the 5-year example:
- Total 5-year cost: $43,500
- Total user-months: 10 users × 60 months = 600
- True cost per user per month: $72.50
That’s 45% higher than the advertised $50/user/month.
Free CMMS: When It Works (and When It Doesn’t)
Several vendors offer free tiers. According to Tractian’s free CMMS analysis:
Free Tier Limitations
| Vendor | Free User Limit | Key Limitations |
|---|---|---|
| MaintainX | Limited features | Basic work orders only |
| Fiix | Limited | Restricted reporting, assets |
| Maintenance Care | Unlimited users | Work orders only, ads |
| MVP One | Trial period | Not perpetual free |
When Free Works
- Solo operators managing simple assets
- Evaluation before purchasing
- Very small teams (1-2 people)
- Basic work order tracking only
When Free Fails
According to the research:
As soon as you need multi-tech visibility, audit trails, or structured PM planning, you’ll hit a paywall, typically starting at $35-70/user/month.
You’ll outgrow free if you need:
- Preventive maintenance scheduling
- Multiple technicians with assignments
- Reporting beyond basic lists
- Mobile app access
- Inventory tracking
- Compliance documentation
Negotiation Strategies
According to BrainSell’s maintenance fee research:
If you have not yet purchased the system, understand that your negotiating power will never be greater than before you sign on the dotted line. Everything is negotiable.
What to Negotiate
Pricing:
- Ask for maintenance fees based on discounted price, not list price
- Request fee lock-ins preventing year-over-year increases
- Bundle implementation with subscription discount
- Ask for free training with annual commitment
Terms:
- Start with monthly during pilot (even at higher rate)
- Negotiate exit clauses for performance issues
- Include SLA guarantees for uptime and support response
- Get price protection for user additions
Extras:
- Free data migration assistance
- Extended trial periods
- Free premium support for first year
- Included integrations
Annual vs. Monthly Billing
| Billing Cycle | Pros | Cons |
|---|---|---|
| Monthly | Flexibility, easy to cancel | 15-20% higher cost |
| Annual | 15-20% savings | Locked in for year |
| Multi-year | Maximum discount | High lock-in risk |
Recommendation: Start monthly, convert to annual after proving value, avoid multi-year.
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Try CalculatorPricing by Organization Size
Different organization sizes have different needs and pricing expectations:
Small Business (1-10 users)
| Category | Recommendation |
|---|---|
| Target price | $20-45/user/month |
| Total monthly budget | $200-450 |
| Key needs | Work orders, basic PM, mobile |
| Watch for | Hidden implementation fees |
Best fit: Self-service onboarding, simple pricing, no minimums
Mid-Size (11-50 users)
| Category | Recommendation |
|---|---|
| Target price | $35-60/user/month |
| Total monthly budget | $500-3,000 |
| Key needs | Full PM, inventory, reporting |
| Watch for | Integration costs, tiered pricing |
Best fit: Guided onboarding, responsive support, scalable pricing
Enterprise (50+ users)
| Category | Recommendation |
|---|---|
| Target price | $40-80/user/month |
| Total monthly budget | $2,000-10,000+ |
| Key needs | Custom integrations, SSO, multi-site |
| Watch for | Professional services scope creep |
Best fit: Dedicated CSM, custom implementation, enterprise SLA
Questions to Ask Vendors
Before signing, get clear answers:
Pricing Questions
- What’s included in the base price?
- What features require upgrades?
- How is per-user pricing calculated? (Named vs. concurrent?)
- What happens when we add users mid-contract?
- Are there annual price increase caps?
Implementation Questions
- What’s included in standard onboarding?
- What are data migration fees?
- Is training included or extra?
- Who configures the system?
- What’s the typical implementation timeline?
Support Questions
- What’s included in standard support?
- What are response time guarantees?
- Is phone support included or extra?
- What hours is support available?
- Do we get a dedicated contact?
Contract Questions
- What’s the minimum commitment?
- What are cancellation terms?
- Can we add users at same rate?
- What happens at renewal?
- Are there exit fees?
Making Your Decision
Price Isn’t Everything
The cheapest CMMS isn’t the best value. Consider:
- User adoption - Will your team actually use it?
- Feature fit - Does it solve your specific problems?
- Support quality - Will you get help when needed?
- Long-term viability - Is the vendor stable?
- Integration capability - Does it work with your other systems?
The Real Value Calculation
According to our CMMS ROI guide:
- Quality CMMS delivers 300-500% ROI
- Even at $75/user/month, positive ROI within 6-12 months is typical
- Cheap CMMS with poor adoption delivers negative ROI
Decision Framework
| Factor | Weight | Evaluate |
|---|---|---|
| Total Cost of Ownership | 25% | 3-year TCO calculation |
| Feature fit | 30% | Solves your top 3 problems |
| Usability | 20% | Team will actually use it |
| Support | 15% | Responsive, knowledgeable |
| Vendor stability | 10% | Will exist in 5 years |
Ready to compare options? See Infodeck’s transparent pricing or book a demo to understand the total cost for your team—no hidden fees, no surprises.